Preview

MIR (Modernization. Innovation. Research)

Advanced search

Training and development of civil servants amid digitalization

https://doi.org/10.18184/2079-4665.2026.17.2.339-353

Abstract

Purpose: to develop a model for training and development system of civil servants amid digitalization, the key element of which is a mechanism for building civil servants’ digital competencies based on a value-based approach.

Methods: the study relies on comprehensive methodology, including institutional and systems approaches. A content analysis of scholarly publications and Russian regulatory legal acts regulating the digitalization of HR processes in the civil service was conducted. Based on the modelling method, graphic interpretations of the system of civil servants’ training and development and the mechanism for the formation of digital competencies were developed.

Results: the analysis of key regulatory legal acts allowed systematizing the main areas of personnel work digitalization: remote interaction expansion, integration of personnel procedures in the digital environment, documentation standardization, and employee data updating. The article provides the model of the staff training and development system. A cyclic algorithm for implementing this mechanism is proposed, which includes diagnostics, goal-setting, training and assessment.

Conclusions and Relevance: the proposed system of civil servants’ training and development amid digitalization can become an effective tool for modernizing Russian public administration. The introduction of a value-oriented mechanism for the formation of civil servants’ digital competencies will overcome excessive bureaucratization and ensure the transition to a modern model of digital public administration in Russia. The feasibility of developing a separate federal project “Formation of Digital Competencies of Civil Servants” within the framework of the national project “Data Economy and Digital Transformation of the State” is substantiated.

About the Authors

M. V. Kudina
Lomonosov Moscow State University
Russian Federation

Marianna V. Kudina, Doctor of Economic Sciences, Professor, Head of the Department of Innovative Development Economics, School of Public Administration

Moscow


Competing Interests:

The authors declare that there is no Conflict of Interest.



T. V. Smirnov
Lomonosov Moscow State University
Russian Federation

Tim V. Smirnov, Postgraduate student, School of Public Administration

Moscow


Competing Interests:

The authors declare that there is no Conflict of Interest.



References

1. Makarov I.N., Drobot E.V., Filonenko N.Yu., Volkova O.A., Yurin S.V. Managing the development of civil servants in the innovative paradigm of public administration. Journal of Economics, entrepreneurship and law. 2024; 14(7):3359–3370. EDN: https://elibrary.ru/uigmtk. https://doi.org/10.18334/epp.14.7.121124 (In Russ.)

2. Maslova E.V. On the issue of providing personnel for the state and municipal services (public authorities). Bulletin of the Voronezh Institute of Economics and Social Management. 2025; (4):11–17. EDN: https://elibrary.ru/bppjbr (In Russ.)

3. Baryshnikov M.Yu. Problems and prospects of training personnel of the state civil service. Progressive Economy. 2024; (8):225–235. EDN: https://elibrary.ru/yhores. https://doi.org/10.54861/27131211_2024_8_225 (In Russ.)

4. Pleshivtsev A.V. Problems and prospects of training personnel of the state civil and municipal service. Competitiveness in the global world: economics, science, technology. 2024; (8):146–150. EDN: https://elibrary.ru/jtxvvp (In Russ.)

5. Beganskaya I.Yu., Kostrovets L.B. Development of personnel search and evaluation systems for the civil service. Public Administration and Law. 2024; (1(1)):153–172. EDN: https://elibrary.ru/hariis (In Russ.)

6. Pugacheva N.V. Candidate pool as an element of legal mechanism of personnel recruitment and assignment in public civil service. Russian Journal of Labor and Law. 2022; (12):193–204. EDN: https://elibrary.ru/kmnwub. https://doi.org/10.21638/spbu32.2022.115 (In Russ.)

7. Rodyukova T.N. Improving adaptation in the public civil service system as a way to reduce staff turnover: Theoretical aspect. Society: sociology, psychology, pedagogics. 2023; (1(105)):46–51. EDN: https://elibrary.ru/guhzkl. https://doi.org/10.24158/spp.2023.1.5 (In Russ.)

8. Korostyleva N.N., Mannanova N.K. “Soft” skills development for civil servants: The experience of the Russian Federation. Russia and world: scientific dialogue. 2025; (1(15)):135–147. EDN: https://elibrary.ru/dvwnoj. https://doi.org/10.53658/RW2025-4-1 (15)-135-147 (In Russ.)

9. Antonovskaya E.A., Vasileva Yu.M. Introduction of media platforms in the field of state civil service development as a tool for training young personnel. Oeconomia et Jus. 2025; (1):1–11. EDN: https://elibrary.ru/atzvfe. https://doi.org/10.47026/2499-9636-2025-1-1-11 (In Russ.)

10. Usolceva Y.S. Use of artificial intelligence in the activities of management personnel in the civil service. Sociology. 2025; (3):96–98. EDN: https://elibrary.ru/ejlnrz (In Russ.)

11. Ly B., Ly R., Ma S. Digital transformation and flexibility in public services: Knowledge, culture and digital infrastructures. Journal of Innovation and Knowledge. 2026; 13:100947. https://doi.org/10.1016/j.jik.2026.100947 (In Eng.)

12. Yusuf M., Satia H.M.R., Bernardianto R.B., Nur-Hasanah N., Irwani I., Setyoko P.I. Exploring the role of digital leadership and digital transformation on the performance of the public sector organizations. International Journal of Data and Network Science. 2023; 7:1983–1990. https://doi.org/10.5267/j.ijdns.2023.6.014 (In Eng.)

13. Chen C., Ahmad A.B., Liu M., Wen P. Enabling or overloading? The double-edged role of E-leadership in civil servant’s change-oriented organizational citizenship behaviors. Government Information Quarterly. 2026; 43(1):102105. https://doi.org/10.1016/j.giq.2026.102105 (In Eng.)

14. Janssen M., van der Voort H. Adaptive governance: Towards a stable, accountable and responsive government. Government Information Quarterly. 2016; 33(1):1–5. https://doi.org/10.1016/j.giq.2016.02.003 (In Eng.)

15. Mergel I., Ganapati S., Whitford A.B. Agile: A new way of governing. Public Administration Review. 2021; 81(1):161–165. https://doi.org/10.1111/puar.13202 (In Eng.)

16. Bhupinder S., Saquib A., Kittisak W. Digitalization in public administration: Enhancing digital government and digital governance. In: Public Governance Practices in the Age of AI. Hershey, PA: IGI Global Scientific Publishing, 2025. P. 69–80. https://doi.org/10.4018/979-8-3693-9286-7.ch004 (In Eng.)

17. Dai N.V., Uyen N.T.T., Trang T.T.T. Developing digital civil servants and digital citizens to meet digital government requirements in Vietnam. Journal of Cultural Analysis and Social Change. 2025; 10(4):3155–3162. https://doi.org/10.64753/jcasc.v10i4.3475 (In Eng.)

18. Hong D.T., Ha M.T., Thuy P.T., Giang L.H., Yen D.T., Hoa N.T.T. Research on digital government, digital civil servants, digital citizens in Vietnam. Journal of Cultural Analysis and Social Change. 2025; 10(2):4403–4411. https://doi.org/10.64753/jcasc.v10i2.2278 (In Eng.)

19. Pulkkinen J., Suhonen M., Leinonen J. Support factors and mechanisms for civil servants’ digitalization readiness. Scandinavian Journal of Public Administration. 2025; 29(1):18–39. https://doi.org/10.58235/sjpa.2024.24130 (In Eng.)

20. Khanh T.T.B. Developing digital capacity of Vietnamese civil servants. International Journal of Innovative Research and Scientific Studies. 2025; 8(3):3403–3409. https://doi.org/10.53894/ijirss.v8i3.7250 (In Eng.)

21. Nica E., Misa A., Melenciuc M. How do we ensure the qualification of civil servants with digital skills in Europe? A comparative study. Applied Research in Administrative Sciences. 2024; 4:40–50. https://doi.org/10.24818/ARAS/2023/4/3.04 (In Eng.)

22. Maizon H., Ahman E., Yuniarsih T., Santoso B. Enhancing performance through digital competence: The mediating role of engagement and communication among civil servants. Journal Evaluation in Education (JEE). 2025; 6(3):687–694. https://doi.org/10.37251/jee.v6i3.2023 (In Eng.)

23. Li H., Sun Z., Xi J. Unveiling civil servants' preferences: Human-machine matching vs. regulating algorithms in algorithmic decision-making – Insights from a survey experiment. Government Information Quarterly. 2025; 42(1):102009. https://doi.org/10.1016/j.giq.2025.102009 (In Eng.)

24. Li X., Wang J. Should government chatbots behave like civil servants? The effect of chatbot identity characteristics on citizen experience. Government Information Quarterly. 2024; 41(3):101957. https://doi.org/10.1016/j.giq.2024.101957 (In Eng.)

25. Kano E., Tsuda K. Extracting skills for promoting local government digital transformation (DX) using text generative AI. Procedia Computer Science. 2024; 246:463–472, https://doi.org/10.1016/j.procs.2024.09.426 (In Eng.)


Review

For citations:


Kudina M.V., Smirnov T.V. Training and development of civil servants amid digitalization. MIR (Modernization. Innovation. Research). 2026;17(2):339-353. (In Russ.) https://doi.org/10.18184/2079-4665.2026.17.2.339-353

Views: 114

JATS XML


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.


ISSN 2079-4665 (Print)
ISSN 2411-796X (Online)