THE SOCIO-ECONOMIC APPROACH TO THE ANALYSIS OF PUBLIC SATISFACTION WITH THE QUALITY OF PAID MEDICAL SERVICES
https://doi.org/10.18184/2079-4665.2016.7.4.76.83
Abstract
With the development of medicine in the commercial segment of the Russian health issues relevance, related to ensuring the quality of paid medical services, their economic and physical access to the public are becoming increasingly relevant. This article reveals the main aspects related to the systematization of the factors and conditions that aff ect the quality level of paid medical services.
In the first part of the article presents a study of basic patterns and problems of development of the Russian segment of commercial medicine, sufficiently detailed and considered as a consumer dimension in the context of the key parameters that aff ect the state of demand in this segment. In the second part of the article examined and described the main factors that infl uence the quality level of paid medical services to the population.
The purpose / goal. The main purpose of the present article is the systematization and structuring of the key factors that determine the quality of paid medical services.
Methodology. As a general methodological basis of this paper we used the methods of economic-statistical and content analysis of public data characterizing the dynamic development of commercial medicine in the Russian segment of the health sector.
Conclusions / relevance. The practical significance of the results of the study is to develop a logically unified schemes consistently systematizing the main factors that aff ect or may aff ect the quality of paid medical services to the population. The proposed scheme is in the article can be used in practical activities related to the management of sustainable and planned development of commercial medical organizations in modern conditions.
About the Authors
S. N. Puzin
Russian Academy of Postgraduate Education Russian Ministry of Health
Russian Federation
Russian Federation
Academician of Russian Academy of Sciences,
Moscow
M. N. Dudin
The Russian Presidential Academy Of National Economy And Public Administration
Russian Federation
119571, Moscow, Vernadskogo av., 82
Russian Federation
119571, Moscow, Vernadskogo av., 82
O. V. Sertakova
The Russian Presidential Academy Of National Economy And Public Administration
Russian Federation
119571, Moscow, Vernadskogo av., 82
Russian Federation
119571, Moscow, Vernadskogo av., 82
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Review
For citations:
Puzin S.N., Dudin M.N., Sertakova O.V. THE SOCIO-ECONOMIC APPROACH TO THE ANALYSIS OF PUBLIC SATISFACTION WITH THE QUALITY OF PAID MEDICAL SERVICES. MIR (Modernization. Innovation. Research). 2016;7(4(28)):76-83. (In Russ.) https://doi.org/10.18184/2079-4665.2016.7.4.76.83
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