For citations:
Prokopova L.G., Timokhina G.S., Sukhov S.V., Tsvetkova A.B., Pogorilyak B.I. Customer experience management for highly demanded services in the financial market in crisis. MIR (Modernization. Innovation. Research). 2022;13(4):626-644. (In Russ.) https://doi.org/10.18184/2079-4665.2022.13.4.626-644